Privacy Policy

Siberian Labs, Inc. (“Breakthrough”) knows that you care about how your personal information is used and shared and takes your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting Breakthrough’s website at http://www.Breakthrough.com (“Breakthrough”), or using any of our services or products, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers Breakthrough’s treatment of personally identifiable information (“Personal Information”) that Breakthrough gathers when you are accessing Breakthrough and when you use our services. This policy does not apply to the practices of companies that Breakthrough does not own or control, or to individuals Breakthrough does not employ or manage. Specifically, this Privacy Policy does not apply to Treatment Providers, as discussed in Breakthrough’s Client Terms of Service.

What Personal Information Does Breakthrough Display or Collect?

The information we gather from users enables us to personalize and improve our services, and to allow our users to set up a user account and profile that can be used to interact with other users through Breakthrough. In connection with Breakthrough, we may request and display some personal information to other users and visitors of Breakthrough (for example, we may display end user information to Treatment Providers), which allows users to identify each other. We collect the following types of information from our users.

Personal Information You Provide to Us:

We receive and store any information you enter on Breakthrough or provide to us in any other way. The types of Personal Information collected includes all information you may enter on Breakthrough, including your phone number, name, gender, e-mail address, occupation, hometown, college, personal interests, size of clothes, and information about your use of the services on Breakthrough. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as responding to your requests for certain information, products and services. You may modify or remove your personal information at any time by logging into your account and accessing features to edit your profile and account information.

Personal Information Collected Automatically:

• We receive and store certain types of information whenever you interact with Breakthrough or obtain services from us. Breakthrough automatically receives and records information on our server logs from your browser including your IP address, Breakthrough cookie information, and the page you requested. We also record the details of your transactions on Breakthrough.
• Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components, similar to TV ratings that indicate how many people watched a particular show. Breakthrough only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often users use parts of Breakthrough or services so that we can make Breakthrough appealing to as many users as possible, and improve those services.

E-mail Communications:

We often receive a confirmation when you open an e-mail from Breakthrough if your computer supports this type of program. Breakthrough uses this confirmation to help us make e-mails more interesting and helpful.

Cookies:

• Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Breakthrough cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.
• Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of Breakthrough’s features.

Will Breakthrough Share Any of the Personal Information It Receives?

Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.

Treatment Providers: When you use Breakthrough to access mental health services, you will be sharing your personal confidential information with a mental health service provider via the Services. By using the Services, you expressly consent to sharing your information with your Treatment Provider, and you understand that all information shared with your Treatment Provider is subject to your Treatment Provider’s professional and legal duties of confidentiality and responsibility, which Breakthrough does not control.

Group Sessions. Prior to entering a group session, you will be asked if you agree to participate.  If you agree, any information you provide during the session, which could include posts, video, and audio will be shared with the other group participants.

Affiliated Businesses We Do Not Control: We anticipate that we may become affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may operate stores at Breakthrough or sell items to you through Breakthrough. In other situations, Breakthrough may provide services, or sell products jointly with affiliated businesses. You can easily recognize when an affiliated business is associated with your transaction, and we will share user information that is related to such transactions with that affiliated business.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, and providing user services. Unless we tell you differently, Breakthrough’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.

User profiles: User profile information including display name, location, and other information you enter in your profile may be displayed to Treatment Providers to facilitate user interaction within Breakthrough. Breakthrough may allow users to search for other users by using display name and other information users provide in their profile.

Communication in response to User Submissions: As part of Breakthrough and Services, you may receive from Breakthrough and other users e-mail and other communication relating to your requests, mental health services, and other transactions. You acknowledge and agree that by transmitting information relating to your mental health services needs, Breakthrough and the Treatment Providers you select may send you e-mail and other communication that they determine in their sole discretion relate to your mental health services needs.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Breakthrough, or substantially all of its assets were acquired, or in the unlikely event that Breakthrough goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer may continue to use your Personal Information as set forth in this policy.

Protection of Breakthrough and Others: We may release Personal Information, in compliance with state and federal law, when we believe in good faith that release is necessary to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Breakthrough, our employees, our users, or others. This includes, without limitation, exchanging information with Treatment Providers and law enforcement in response to Treatment Providers’ professional and legal responsibilities, as well as other companies and organizations for fraud protection.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be given the option to prevent the sharing of this information.

Is Personal Information About Me Secure?

Your Breakthrough account Personal Information is protected by a password for your privacy and security. You need to ensure that there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

Breakthrough endeavors to protect user information to ensure that user account information is kept private, however, Breakthrough cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about the security measures Breakthrough uses in connection with Breakthrough, please contact us at support@breakthrough.com. Breakthrough contains links to other sites. Breakthrough is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site.

Please be aware that WHENEVER YOU VOLUNTARILY POST INFORMATION TO PUBLIC AREAS ON BREAKTHROUGH OR ANY OTHER PUBLIC FORUMS, SUCH INFORMATION CAN BE ACCESSED BY THE PUBLIC.

What Personal Information Can I Access?

Breakthrough allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as Breakthrough changes. You may currently access the following information:

• Personal account information: display name, phone number, email, password, security questions and answer
• Treatment Provider account information: name, location, licensure, contact information, financial instruments such as credit card

What Other Choices Do I Have?

• As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain Breakthrough features or prevent you from using Breakthrough.
• You are able to add or update certain information on pages, such as those listed in the “What Personal Information Can I Access” section above. When you update information, however, we often maintain a copy of the unrevised information in our records.
• Breakthrough is obligated by law to store any Personal Health Information for at least seven years and until a minor turns 18 years of age. You may request access to this information by logging into your account or emailing us at support@breakthrough.com.

Changes to This Privacy Policy

Breakthrough may make changes to this Privacy Policy from time to time for any reason. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used or collected. If we make substantial changes in the way we use Personal Information, we will notify you via e-mail or by posting an announcement on Breakthrough. Each user is bound by any changes to the Privacy Policy when he or she uses Breakthrough after such changes have been first posted.

Questions or Concerns

If you have any questions or concerns regarding privacy at Breakthrough, please send a detailed message to support@breakthrough.com.