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Breakthrough

Customer Support

Email: support@breakthrough.com. We aim to reply to support inquiries within 48 hours.

Phone: (510) 854-6403, Monday-Friday, 9am-5pm PST.

Mail: 908 Baines St., Palo Alto, CA, 94303.

Please note we are not an emergency or crisis service. If you are in crisis, call the National Suicide Prevention Hotline at 1-800-273-TALK (8255). It is a free, 24-hour hotline available to anyone in suicidal crisis or emotional distress.

Partners

If you are interested in partnering with Breakthrough, contact partners@breakthrough.com.

Sales

Breakthrough provides a customizable, private-label version of its technology to mental health organizations. If you would like to offer online counseling through your organization, contact us at sales@breakthrough.com. We serve:

  • Health insurance plans
  • School counseling centers
  • Employee Assistance Programs (EAPs)
  • Prison systems
  • Hospitals
  • Veterans Affairs and military groups
  • Mental health clinics
  • Group counseling providers
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