Customer Support
Email: support@breakthrough.com. We aim to reply to support inquiries within 48 hours.
Phone: (510) 854-6403, Monday-Friday, 9am-5pm PST.
Mail: 908 Baines St., Palo Alto, CA, 94303.
Please note we are not an emergency or crisis service. If you are in crisis, call the National Suicide Prevention Hotline at 1-800-273-TALK (8255). It is a free, 24-hour hotline available to anyone in suicidal crisis or emotional distress.
Partners
If you are interested in partnering with Breakthrough, contact partners@breakthrough.com.Sales
Breakthrough provides a customizable, private-label version of its technology to mental health organizations. If you would like to offer online counseling through your organization, contact us at sales@breakthrough.com. We serve:
- Health insurance plans
- School counseling centers
- Employee Assistance Programs (EAPs)
- Prison systems
- Hospitals
- Veterans Affairs and military groups
- Mental health clinics
- Group counseling providers